Terms and conditions
You should use the information provided within this document to decide if our service is right for you.
Use of this website
In these Terms, “we”, “us” or “our” refers to Next Route Finance Limited, a company registered in England and Wales (Registration Number 08256606) whose registered address is 11 Manor Corner, Manor Road, Paignton, Devon, England, TQ3 2JB and trading address is Kingdom House, Brunel Road, Newton Abbot, Devon, TQ12 4PB.
We are the owner of this website www.nextroutefinance.co.uk. “Website” means this website, and any mobile applications or similar devices, channels or applications operated by or on behalf of us.
In these Terms, the user (also referred to as “you” or “your”) means any third party that accesses and uses this website that is not the operator of the website.
Please read these Terms carefully before using this website. Using this website indicates that you accept these Terms. Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of this website. If you do not accept these Terms, please do not use this website.
This website is for business owners only resident in the UK over the age of 18 years old. This website is not for Consumers, by using this website you are agreeing that you are not a Consumer and you are using this website for business purposes only. If you are a Consumer, you must cease to use this website immediately.
Nothing on the website is financial, investment or other advice or a recommendation or endorsement by us. Information on the website is provided for general information purposes only, it should not be relied upon by you.
Changes to the website
We reserve the right to change these Terms, and at any time without notice, so you should check these Terms each time you use this website. If these Terms are amended, they will be updated on this website and they will become immediately effective.
Website temporary suspension
Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond our control. We reserve the right to, without notice, withdraw the availability of this website or any of its content and/or any of its functions, information or services. We cannot guarantee uninterrupted and/or reliable access to this website and we make no guarantees whatsoever as to its operation, functionality or otherwise. We reserve the right to suspend, restrict or terminate your access to this website at any time.
While we endeavour to ensure that the information contained on this website is accurate, complete and up-to-date, we make no representations or warranties, whether express or implied, as to the accuracy, completeness, compatibility, satisfactory quality or fitness for purpose of the information. We make no warranties that this website or any software of any nature available on, downloaded or otherwise obtained from it, will be free from errors, omissions, defects or viruses. Your use of this website is at your own risk. All users must take responsibility for their own security, that of their personal details and their computers. We reserve the right to add, amend, delete, edit, remove or modify any information, content, material or data on the website at any time and without notice however we are under no obligation to update information on the website.
Copywriting and intellectual property rights
“Information” and “content” means and includes, but not limited to, all logos, trademarks, service marks, domain names, text, all design, graphics, photos, images, social media posts, database rights, processes, rights in design, rights in know-how and all other intellectual or industrial property rights in any jurisdiction in any information, content, materials, data or processes. Any copying of the information from this website, whether electronic, hard copy or other format is prohibited, and all other rights are reserved.
The copyright in the content contained in this website and in other marketing material belongs to us, is licensed for use on this website or is property of our affiliates or other relevant third parties. Content shall not be reproduced or appropriated in any manner without the written permission of their respective owner(s).
Information you provide
You are solely responsible for answering all questions honestly, completely and to the best of your knowledge, and also for ensuring that any assumptions are correct and complete.
You represent and warrant that you own, otherwise control and are responsible for any information you provide to us, including the legality, reliability, accuracy, appropriateness, originality and copyright of any such information.
You shall not (or not attempt to) use this website to: seek unauthorised access to our network or computer system; insert or knowingly or recklessly transmit or distribute a virus into our network and computer systems; cause damage to the website or interfere with any other person’s use or enjoyment of the website; cause harm, unlawfulness, illegal, fraudulent, abusive, harassing, threatening, embarrassment, defame, libel, intimidate or otherwise objectionable or in breach of any applicable law, regulation, governmental order; make, transmit or store electronic copies of content protected by copyright without the permission of the owner.
You may not send us, be that via upload to this website, via email, distributing or otherwise publish through this website any information that (i) is confidential, proprietary, false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offence, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.”
You agree that you will be liable to us for any damage, loss, claim, demand, liability or expense (including reasonable legal fees) that we may suffer or incur arising out of or in connection with your conduct on the website and/or your breach of these Terms.
You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any information.
If you provide your e-mail address in order to submit an enquiry, comment or request for further information, we may contact you regarding your enquiry, comment or request. We may also send e-mails to you about the services that we offer or occasionally conduct research to help us improve our service where required. We may occasionally contact you by post, email or telephone to ask you for your feedback and comments on our services.
Links to other websites
This website may contain links to other websites. Unless expressly stated, these websites are owned and operated by third parties over whom we, and that of our affiliates, do not have control. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another website on this website or in our email(s), does not imply any endorsement of the websites themselves or of those in control of them. We accept no liability for any statements, information, products or services that are published on or may be accessible through third party websites, as this is outside our control. Any links to third party websites on our website or in our emails are provided for your interest and convenience only. We do not endorse, recommend or accept responsibility for such third parties, their products or services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise). We are also not responsible for any commentary, opinions, ratings or other postings on our website by any third party.
Links to this website
You may operate a link to the Website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, as determined by us. You must not operate a link to the Website in such a way as to suggest or imply any form of association, approval or endorsement by us. We reserve the right to require you to remove any link to the Website immediately and at any time and we may withdraw any linking permission at any time.
Scope of business
You should read these Terms carefully as they constitute our standard client agreement upon which we intend to rely and will apply to our appointment by you and the services that we will provide. If you do not understand any point, please ask for further information.
A “finance provider” is anyone who you will be setting up an agreement with to finance your property development or housebuilding project or scheme. The finance agreement can be a loan agreement or a joint venture or a hybrid of the two. A finance provider can be referred to as a lender or a funder.
Who Are We and What We Do
We will be acting as an independent credit broker and not a lender or funder.
Next Route Finance Limited is Authorised and Regulated by the Financial Conduct Authority (FCA) in the UK. Their website is https://register.fca.org.uk/. Please note in most cases, credit for transactions over £25,000 for a business purpose are not regulated by the FCA. The transactions we deal with are in relation to property development and housebuilding for business purposes, where the client’s intention is to generate a profit. The minimum loan facility we set up is from £100,000 therefore is not regulated by the FCA.
We do not provide advice or recommendations. You have a choice as to which funder and funding structure is chosen based on the information we provide. This information is informative only; there may be other facilities and finance agreements available on the market. You need to make your own choice about how to proceed. We remain impartial.
You should always check the suitability, adequacy and appropriateness of the finance agreement that is of interest to you. It is your responsibility to satisfy yourself that you wish to obtain any finance agreement before applying for it. If you are in any doubt as to the suitability, adequacy or appropriateness of any finance agreement we may provide to you via our route options, we suggest that you seek independent professional advice from a financial advisor before you proceed with the application.
Please note, finance providers do change their cost of funds on a regular basis. The indicative terms provided to you will be accurate at the time of your enquiry but may change upon you providing further information throughout the application process. Indicative terms only provide an overview of the finance agreement. The main finance agreement will include various conditions and clauses. We are not privy to the information included within the main finance agreement you wish to enter into; we are only privy to the indicative terms. The finance agreement will need to be discussed and reviewed your appointed solicitor and any concerns raised directly via the legal parties involved.
In order to obtain indicative terms, some funders will need to be provided with your enquiry details. If you have a strictly confidential case which may include an off-market opportunity, you will need to inform us not to share your business information and the reason for this. We will try our best to provide our service to you however this will be a limiting factor which may not provide the same level of service.
Dependent on the service(s) which you have asked us to perform, we may receive a commission directly from the finance provider upon completion of the finance agreement between you and the funder. We disclose the cost of funds to you which will include our commission if applicable. We will also charge a set-up fee per application on a case-by-case basis dependent on the requirement and complexity involved. We are not aware of the outcome of the finance application therefore the fee does not constitute an agreed offer.
Limitation of liability
Nothing in these Terms will: limit or exclude our or your liability for death or personal injury resulting from our or your negligence, limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We accept no liability for any of the following: any business losses (whether direct, indirect or consequential), such as loss of profits, income, revenue, anticipated savings, business, contracts, management or office time, goodwill, interruption of business or commercial opportunities; loss of business; loss or corruption of any data, database or software; any special, indirect or consequential loss or damage. The finance agreement you enter into with your chosen finance provider is not in our control, you have the choice not to proceed or find alternative finance options that may be on or off market. We cannot be held liable for the choice you make. Appraisals provided to us in relation to your funding enquiry is not verified; if you feel these need to be verified you need to seek a qualified professional with the expertise you require.
You may not transfer any of your rights under these Terms to any other person. We may transfer our rights under these Terms where we reasonably believe your rights will not be affected.
No failure or delay by us in exercising any right under these Terms will operate as a waiver of that right nor will any single or partial exercise by us of any right preclude any further exercise of any right.
As a property developer and/or housebuilder, you are entering into a financial agreement be that a loan or joint venture partnership which may be secured or unsecured, with the intention of generating a profit. This is a business transaction. We shall not be liable to you for any pure economic loss, loss of profit or loss of business as noted above.
We work with a number of funders, each have different funding appetites, risk assessments and cost of funds to you. Upon receiving your initial business information and funding requirement, where applicable initial indicative terms will be provided to you. A due diligence process will be required by your chosen funder before an official offer of finance and funding terms and conditions are provided. This will need to be thoroughly reviewed by you and that of an independent third-party qualified professional such as a solicitor. If any information is not correct, it is your responsibility to identify the mistake and correct this with the funder directly. If you are in any doubt as to whether any information is relevant or required to be disclosed or that something may be incorrect, you should disclose it to your funder at the earliest possible opportunity. You do not have to enter into any finance agreement.
You agree that you will be liable to us for any damage, loss, claim, demand, liability or expense (including reasonable legal fees) that we may suffer or incur arising out of or in connection with your conduct on the Website and/or your breach of these Terms.
All information about you of a sensitive or personal nature will be treated as private and confidential. We will however use and disclose the information we have about you in accordance with our Privacy Notice noted below.
We cannot guarantee the solvency of any finance provider. We do not monitor the funder’s solvency at any stage of the process from enquiry stage to completion, nor on an ongoing basis. We will not be liable for losses suffered by you in the event of the insolvency of a funder where stage payments cannot be released.
These Terms and your access to and use of the Website shall be governed by and interpreted in accordance with English law. Each of you and us submits to the exclusive jurisdiction of the courts of England and Wales in connection with these Terms and your access to and use of the Website (including any claims or disputes).
We aim to provide you with the highest standard of service. However, there may be times when you feel that we’ve fallen short of this and we would like to know so that we have an opportunity to put things right. Should you have cause to complain, you can contact us by phone or in writing using the following contact details:
By phone – You can call us between the hours of 9am and 5pm, Monday to Friday on 01626 572770
By email – firstname.lastname@example.org
By post – Next Route Finance Limited, Kingdom House, Brunel Road, Newton Abbot, Devon, TQ12 4PB
We would like to assure you that we take all complaints seriously and will deal with your complaint fairly and as quickly as possible.
Introduction and Governed Law
We comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data received from customers or visitors to our website. We only hold the data necessary to offer our services. We do not ask for or use more data than necessary to provide you with our service. Any processing of your data is only done to provide or perform the services you have requested by completing the enquiry form or making contact with us. We only hold personal data for as long as necessary. Once data is no longer needed, we delete it.
If and when required, we may need to change this policy to reflect any updates. These updates will be made on this page. This policy is effective from 25th May 2018.
Who we are
What data do we need to collect
Personal data is defined in the UK GDPR as:
“‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
In summary, personal data is any information that can identify you. It doesn’t include information where you can’t be identified (anonymous data).
We may collect the following information from you which may be deemed as personal data including, but not limited to: your name, your date of birth, your contact information including email address and mobile number, home address, documents that are necessary to verify your identity, your employment including financial data such as bank account details, personal credit history and confirmation of assets, liabilities, income and expenditure.
If you’re making a joint application, we’ll also collect some of this information about the person(s) you’re applying with, like your business partners. You must get permission from any other people whose details you propose to use, before you provide it. This applies to all information that you provide. In submitting any other person’s details, you are confirming to us that you have their permission to do so, and that they understand how their information will be used.
When we speak with you about your finance requirement, we do so on the basis that both parties are entering a contract for the supply of services. In order to perform that contract, and to set up the finance you require, we have the right to use your personal data for the purposes detailed below. Either in the course of initial discussions with you or when the contract between us has come to an end for whatever reason, we have the right to use your personal data provided it is in our legitimate business interest to do so and your rights are not affected.
How do we collect your data
We will collect and record your personal data from a variety of sources, but mainly directly from you. You will provide information to us verbally and in writing, including email.
Why we need your data and how we use it
We may disclose your personal data if necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We never sell, distribute, lease or exchange your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
There may also be instances to share your data with third parties who we believe will be able to assist us with your enquiry or who are able to support your needs as identified. In these instances, we will ask for your consent, verbally or via email before proceeding with the introduction.
Please note that this sharing of your personal data does not entitle such third parties to send you marketing or promotional messages.
We do not envisage that the performance by us of our service will involve your personal data being transferred outside of the European Economic Area.
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us. All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.
Links to other websites
As noted in our above Terms, this website may contain links to other websites. If you decide to use these links and leave this website, you should note that we do not have any control over other websites and we are not responsible for their privacy policies. Please be aware that other websites may collect and process data about you in a different way than we do. You should exercise caution and read their privacy policies if you need more information about how they deal with your personal data.
Security and retention of your personal data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and procedures to safeguard and secure the information we collect from you. We will store your personal data on secure servers. For administrative reasons, customer data and email subscription data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area). This is done to backup and preserve your data where it is needed to carry on offering a service to you.
Your privacy is important to us and we will keep your personal data secure in accordance with our legal responsibilities. We will take reasonable steps to safeguard your personal data against it being accessed unlawfully or maliciously by a third party.
You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, and ensuring email attachments are password protected or encrypted.
We will retain your personal data electronically for no longer than is necessary for the purposes for which it was processed or in instances whereby we have legal right to such information we will retain records indefinitely.
Your personal data rights
You can request copies of your personal data that is under our control. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can ask us to further explain how we use your personal data. You can ask us to update your personal data, be that correct any inaccurate personal data about you or add to any incomplete personal data about you to ensure complete. In some circumstances you have the right to the erasure of your personal data which is no longer necessary in relation to the purposes for which they were collected or otherwise processed. You can ask us to restrict or stop using your personal data; details as to the extent to which we can do this will be provided at the time of any such request. You can change the basis of any consent you may have provided to enable us to market to you in the future (including withdrawing any consent in its entirety). You may exercise any of your rights in relation to your personal data by written notice to us, be that by post or email.
A cookie is a small text files that websites store on your device browser to help the website provide you with a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a number of cookies in order to evaluate your use of this website and enable us to carry out actions including (but not limited to): tracking the number of visitors to this website, monitoring the number of users on the website at any given time and analysing popular content on this website. Google stores the information collected by these cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
We sometimes embed photos and video content from our account on YouTube. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. This website does not control the dissemination of these cookies. You should check the relevant third-party website for more information about these.
If you have any concerns or complaints as to how we have handled your personal data, please make initial contact with us as per the contact details noted below. If we are not able to assist or you are not happy with our response, you may lodge a complaint with the UK’s data protection regulator, the ICO, who can be contacted through their website at https://ico.org.uk/global/contact-us/ or by writing to them directly at, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
How to contact us
If you have any questions or comments about this document or wish to make contact in order to exercise any of your rights set out within it please contact, Rochelle Yea, our data protection officer, by post at Kingdom House, Brunel Road, Newton Abbot, Devon, TQ12 4PB or by email at email@example.com.
If we feel we have a legal right not to deal with your request, or to action, it in different way to how you have requested, we will inform you of this at the time. You should also make contact with us as soon as possible on you becoming aware of any unauthorised disclosure of your personal data, so that we may investigate and fulfil our own regulatory obligations. More information about your privacy rights can be found on the ICO website directly at https://ico.org.uk/.